Further Legal Notices
Right to use the content
The web pages, their programming, content, design, and structure are subject to copyright, trademark, and competition law protection. Copyright notices and trademarks may not be altered or removed. Our web pages, the layout of our web pages, their content (text, images, programs, documents) shall not be reproduced, distributed, made available online, or otherwise published, either in whole or in part.
The reproduction and use of prospectuses by financial intermediaries in their distribution activities is an exception. With the exception of prospectuses, only non-commercial private use within the limits of copyright law is permitted. Interested investors are also allowed to download prospectuses and key information documents.
Sources/Time information/Time delay
The information is provided by DZ BANK AG Deutsche Zentral Genossenschaftsbank, Frankfurt am Main, in exclusive cooperation with vwd Vereinigte Wirtschaftsdienste AG. German securities prices and fund prices are provided by Deutsche Börse AG, boerse-stuttgart AG, and the fund companies, while other market information is provided by vwd Vereinigte Wirtschaftsdienste AG. News is provided by Dow Jones Newswire GmbH and SmartHouse Media, while all other information comes from vwd Vereinigte Wirtschaftsdienste AG. Please note that certain financial data, such as stock prices, may be displayed with a slight time delay (usually around 15-30 minutes). In addition, many time references correspond to Greenwich Mean
Time (GMT).
No advice/investment recommendation
The documents/information provided on the following internet pages of DZ BANK do not constitute investment advice or any other recommendation to buy or sell a financial instrument and cannot replace an a individual consultation. The publication of these documents/information on the internet does not constitute an offer to purchase financial instruments. They are for information purposes only. Please note the information regarding the status of the documents/information. The documents/information may become outdated due to current developments, without the provided documents/information being changed.
Links
Links to subpages, subdirectories, or images (deep links, img links) are only permitted with the prior consent of DZ BANK AG. However, linking to the DZ BANK AG homepage is permitted without separate consent as long as it is done in an appropriate context. DZ BANK AG does not endorse the content of external websites referred to from the web pages of DZ BANK AG. DZ BANK AG is not responsible for the contents of any linked sites or any changes to pages made to the sites after the link was set.
Frames
The integration of DZ BANK AG web pages in frames is only permitted with prior written consent of DZ BANK AG.
Trademarks
The following names or designations are registered trademarks of Deutsche Börse AG: Deutsche Börse, FWB, Neuer Markt (word-picture mark), SMAX, European Energy Exchange EEX, Eurex, Xetra, DAX, NEMAX, MDAX, SDAX, CDAX, HDAX, VDAX, JEX, REX, PEX, Xelsius, XTF Exchange Traded Funds, ExServes, TRICE, Vision&Money, SCHATZ-FUTURE, xlaunch, Newex, Newex New European Exchange. All other product names mentioned here serve identification purposes only and may be trademarks or registered trademarks of the respective companies. The Dow Jones IndexesSM are compiled, calculated, and distributed by Dow Jones & Company, Inc.; their use is subject to licensing. The entire content of the Dow Jones IndexesSM is
protected by copyright: © 2003 Dow Jones & Company, Inc. CME market data and S&P indexes are the property of Chicago Mercantile Exchange and its licensors, who reserve all rights. Copyright notices and trademarks may not be altered or removed.
Information on out-of-court dispute resolution and the option of filing a lawsuit
The bank participates in the dispute resolution procedure of the German cooperative banking group. Therefore, private customers, corporate customers, as well as non-customers whose application for a basic account agreement has been rejected, have the possibility to contact the ombudsman for the cooperative banking group (http://www.bvr.de/de/Service/Kundenbeschwerde) to settle disputes with the bank.
Further details are regulated by the "Procedural Rules for out-of-court
settlement of customer complaints in the area of the German cooperative banking group," which can be provided upon request. The complaint must be submitted in written form (e.g. by letter or e-mail) to the customer complaint office at the Bundesverband der Deutschen Volksbanken und Raiffeisenbanken - BVR, Schellingstraße 4, 10785 Berlin, e-mail: kundenbeschwerdestelle@bvr.de (http://www.bvr.de/de/Service/Kundenbeschwerde).
If the subject matter of the complaint is a dispute within the scope of the payment services law (Sections 675c to 676c of the German Civil Code, Article 248 of the Introductory Act to the German Civil Code, Section 48 of the Payment Accounts Act, and provisions of the Payment Services Supervision Act), there is also the possibility to file a complaint with the Federal Financial Supervisory Authority. The procedural rules are available from the Federal Financial Supervisory Authority. The address is: Bundesanstalt für Finanzdienstleistungsaufsicht, Graurheindorfer Straße 108, 53117 Bonn.
In addition, there is also the possibility to file a complaint directly with the bank. The bank will respond to complaints in written form (e.g. by letter, fax, or e-mail). For more specific information, especially regarding contact details, please refer to our guidelines for handling complaints.
The European Commission provides a platform for out-of-court online dispute resolution (known as the OS platform) at http://ec.europa.eu/consumers/odr/.
As of 08/2024
